How Can I transfer my Home Care Package to Home Care Assistance?

Step 1: Call Home Care Assistance Brisbane South on 07 3172 5047, our Care Managers will make an appointment with you for the initial meeting to set-up care services.

Step 2: Call My Aged Care on 1800 200 422 and ask them to re-activate your Home Care Package. Once you have the re-activated code give us a ring to retrieve the code on our end.

Step 3: Notify your existing provider of cessation date in writing, most providers require 14 days of notice.

Step 4: We are ready to start services when you are.